Let’s cut the flowery intro and get to the meat! You know what Stace and I did… We volunteered and will be volunteering each month through the end of the year to inspire you to get active and involved to improve your community. Is the Humane Society of Charlotte for you?
Humane Society of Charlotte’s Website
Donate to the Humane Society of Charlotte
Find Dogs and Cats that are Looking for a Forever Home!
Stacey’s Take:
“There’s a lotta poop involved.” Cat Belteau, volunteer coordinator at the Humane Society of Charlotte doesn’t mince words. Volunteering at HSC is not all about warm fuzzies and cooing with kittens or communing with puppies, a lesson that Kim and I learned when we spent the day there last Tuesday as volunteers. Perhaps we shouldn’t have been so adamant about doing grunt work, because there was certainly plenty of it!
Kim & I joined Cat and the staff at HSC to get an idea of what it means to be a volunteer for the Humane Society of Charlotte. During the day I discovered that a) I can handle the poop smell that comes from having two dogs but the poop smell from 40 or so dogs is pretty powerful, and b) I would make a horrible volunteer for the HSC because all I wanted to do was take home every single dog, puppy, cat and kitten that I saw. As my husband would tell you, I’m not allowed to set foot within a one mile radius of shelters or adoption fairs for fear of overcrowding at our already over-crowded 2-dog household.
I also learned that Dobermans are good little escape artists as one shimmied his way right past me when I was trying to give him some water, leaving me in a noisy kennel trying desperately to get someone’s attention while body-blocking the exit. But that’s another story….
Now, anyone familiar with non-profits knows that there is rarely enough staff to do everything that needs done which is why volunteers are so crucial. And as appreciative as staff are of volunteers, there is a delicate balance we must maintain to both keep volunteers satisfied and meet the needs of the organization.
As a volunteer coordinator myself, there are some pet peeves (pun totally intended!) that I’m discovering are commonplace among other volunteer coordinators.
First, please take the time to fill out the volunteer application before contacting the coordinator directly. Volunteer coordinators handle a large number of inquiries every day on top of managing the volunteers that are on the property so time is limited. Oftentimes, your question is one that has been asked before and will be addressed in the initial email or at orientation.
Speaking of orientation, make sure you show up if you sign up! Especially at HSC where they limit their orientation spots – you are not only setting a bad precedent if you no-show but you are taking a spot from another interested volunteer.
Cat was kind enough to walk us through an orientation that started with the mission statement of the HSC: The mission of the Humane Society of Charlotte is to be a community resource committed to improving the lives of companion animals through adoption, spay/neuter and education.
Obviously I needed to attend an orientation. Going into this experience, I only thought of HSC as a place that finds homes for animals – community outreach and the spay/neuter clinic never crossed my mind. It also did was open my eyes to the various volunteer experiences available at HSC.
And while there’s a lotta poop involved, thankfully, it’s not all about the poop.
Do you prefer a solo volunteer job?
Help with animal care and kennel cleaning!
Do you prefer quiet (trust me, earplugs are required in the kennels)?
Help out with the massive amounts of paperwork that is required in running a non-profit.
Are you a social butterfly?
Work with Development on any one of the spectacular events hosted by HSC or volunteer your time to visit schools and organizations as an ambassador of the HSC.
Medically minded?
The spay/neuter clinic needs prep help (no worries though, you won’t do the actual cutting).
Thick-skinned with a good phone voice?
Sign up for what Cat considers the toughest job, customer service!
Can you provide a temporary respite for animals without becoming too attached?
HSC is in desperate need of foster families! Having foster families lets HSC take in animals that may be turned away for lack of space and HSC provides all necessary items for hosting your little guest.
And, in every non-profit organization, there is always that rock star volunteer job that everyone wants. In this case, it’s Walk to Adopt where volunteers take the dogs out to local parks to not only provide them with a work-out but also to help them learn important socialization skills.
Be prepared to work for that one! Not only will you need to show your commitment by helping clean the kennels first but you are also required to take the Shelter 101 class before you can leash up and head to the great outdoors with the pups.
Cat also requires that volunteers pay a $25 fee. It’s all about the bottom line when fundraising is involved and this fee helps cover the cost of volunteer t-shirts which, fyi, I am totally coveting.
You might wonder why interested volunteers are asked to jump through some hoops to help and once again, we are back to the fine line that non-profits walk with their volunteers. It requires a great deal of time and energy to train new volunteers. Sometimes people are more excited about the idea of volunteering than the actual work itself which doesn’t make for a long-term volunteer.
If you don’t follow through on your commitment at HSC, it’s not just the humans in the building that you are cheating. Your leaving will affect the animals. Just like any human experience, the animals need to build trust in relationships which requires consistency and accountability.
Other pet peeves include:
- Don’t bring treats for the animals – their diets are closely monitored by the staff. And if you upset their stomach, you better hope you’re volunteering in the kennels so you can clean it up.
- Don’t get attached. I know, it’s easier said than done. I had to leave a little early because I was two minutes away from taking home Jocelyn, a Newfie/Lab mix that was nothing but sweetness and cuddles. But my job that day was not to save every animal in front of me (and thankfully HSC is a no-kill shelter). My job that day was to help take care of the animals so the kennel staff could talk with prospective owners. My job that day was to help them find a forever home that wasn’t my home. If you think the need will overwhelm you, this may not be your organization for volunteering – consider donating instead.
While volunteering is supposed to be a selfless act, it’s okay to be a little selfish in looking for the right volunteer job. Make sure the opportunity fits you. And make sure you know what to look for in an organization.
Here’s one way to know that you are working hard for a great organization – listen to how the staff talks about their organization. Non-profit is not the career you strive for if you’re looking for a normal 40 hour week, a job that doesn’t stretch you thin or a big paycheck.
So take a look at the staff and see if they are excited about their mission. See how quickly they rattle off achievements. See if they are overjoyed at the fact that the spay/neuter clinic they run saved 80 million kittens from arriving during kitten season (seriously, there is a kitten season). Because, despite my queasy stomach from all the new smells, I would still march into the building on Toomey Ave and sign up to help based on how the staff glowed when they talked of their jobs and their successes.
And hopefully, for the sake of my marriage, I will set my boundaries and not bring home every puppy that wags its tail my way.
Kim’s Take:
I am really, really glad that Stacey and I are doing this adventure together – Yes, she is a friend and it is great to have adventures together but on top of that, we come from polar opposite experiences in the non-profit world. For as long as I have known Stacey, she has worked for non-profit organizations and she knows the in’s and out’s of volunteering and what is involved in non-profit work. I on the other hand, have never worked for a non-profit but I just love to help and get involved – I don’t think too much about it; I just do.
Last Thursday, when Stacey and I were scheduled to kick-start the Non-Profit Tour, I was anxious and excited – I am a complete animal person and I thought that this would be the ideal place for me to donate my time after our Non-Profit Tour and make a difference but I was so wrong…
We started our day with an hour long orientation about the Humane Society of Charlotte, the tiers of volunteering, what it takes to be a volunteer and general information about the Humane Society of Charlotte. Truthfully, I felt really overwhelmed!
There are a few facets that stood out to me about becoming a volunteer – One being that volunteers need to pay $25 to volunteer for their education. To an outsider, it may sound ridiculous to pay to donate your time but really, it makes all the sense in the world. I see it all the time and in the non-profit world, it must be 700% worse; People that seem like they are all on board and then bail – Or maybe, volunteer a few times so they get that ‘good’ feeling and then move on. For the Humane Society of Charlotte, all of that training and time invested into a volunteer to make sure that they are well-aware of the risks and how to properly take care of an animal is wasted and who suffers? The animals searching for their forever home…
Stace really covered most of the points that I was going to cover and to save on redundancy; I will get to the meat of my evaluation of the Humane Society of Charlotte.
To Be a Volunteer:
From my perspective, if you are extremely attached to animals and have a tender stomach, this volunteer experience is not for you. Don’t feel bad if I called you out because you are not alone; volunteering at the Humane Society of Charlotte is not something I can do on a regular basis.
NOW, just because I do not foresee myself becoming a full-on volunteer for the Humane Society of Charlotte, it DOES NOT mean that it is anything to do with the organization or the people involved! Honestly, I adore every single person I came in contact with… I just cannot volunteer and be around those animals without getting emotionally sick.
I say tender stomach because it is not all ‘furry faces’ as our volunteer coordination, Cat, said to us several times through the day. When you deal with 100+ dogs and cats, there is going to be a lot of…well, we will say…. mess. Imagine the smell… And the multiply that by 2! I pride myself on having an extremely high tolerance to gross things but I was tested… big time. On two occasions, it took everything I had not to throw up. Granted, after an hour or so, I was immune to the smell but it was quite the shock. I was warned by several people about the smell but my hard-headed self thought I wouldn’t be affected. Yeahhhhhh right!
I love dogs and I myself have 2 rescue dogs, Abby and Kya, who are my heart and soul; I thought that volunteering to help dogs would be second nature to me. Seeing 100+ dogs lined up in a kennel – Some scared, some hyper, some shy and all in search of a forever home was beyond heartbreaking and at the end of the day, was my demise. After 2 hours of volunteering with the dogs and being in contact with them, I couldn’t do it anymore. I felt anger that they were in these cages, sadness that they were the ‘lost dogs’, and wanted nothing more than to be a with a caring, loving family.
I felt extremely close to one dog; a pit bull named, Shorty. He is so kind and loving – Mild and attentive. He stole my heart and gave me a new appreciation for my dogs at home; though they get on my nerves and do horribly naughty things, at the end of the day, they just want love. Both dogs follow me with every footstep and just want to please me. I envisioned Shorty and each dog at the Humane Society of Charlotte in the same light.
I started tearing up and then I knew, I cannot be a volunteer…
Now, if you can handle it, the Humane Society of Charlotte is looking for STABLE adoptors (people who will consistently donate 8+ hours per month) or people that are able to the job that Stace and I did… Cleaning kennels, watering the animals, and scoopin’ poop! Though it isn’t the most glamourous way to to volunteer, it is necessary and you will get the satisfaction of see hundreds of cats and dogs wag their tails, purr, give kisses, etc.
View some pictures from our experience… (Click on the picture to make it bigger)
- Stacey Irwin and Kim Hughes
Humane Society of Charlotte’s Website
Donate to the Humane Society of Charlotte
Find Dogs and Cats that are Looking for a Forever Home!